If your query has not been answered, please don’t hesitate to get in touch. Please call 01577 840570 or send us an email.
We have calculated our delivery charges on order value.
Order Value (£) Delivery Cost (£)
Up to 50 10.00
51 – 150 15.00
151 – 200 25.00
201 – 250 30.00
251 – 300 35.00
301 – 350 40.00
351 – 400 45.00
401 – 450 50.00
451 – 550 55.00
551 – 650 65.00
651 – 750 75.00
751 – 900 85.00
901 – 1000 95.00
1001 – 1500 125.00
1501 – 2000 150.00
Orders over £2000.00 please request a quote for delivery.
We are unable to deliver within standard costs to the following Postcode areas, please contact the office for a quote.
HS 1, 2, 3, 4, 5, 6, 7, 8, 9 Outer Hebrides
KA 27 & 28 Arran & Cumbrae
PA 20, 41, 42-49, 60, 61, 62-75, 76, 77, 78 Bute, Gigha, Islay, Jura, Tiree, Colonsay, Mull, Iona, Coll
PH 42, 43, 44 Eigg, Muck, Canna, Rhum
IV 41-51, 55, 56 Skye
KW 15-17 Orkney
ZE 1-3 Shetland
GY 1-9 Guernsey
JE 1-4 Jersey
PO 30-41 Isle of Wight
TR 21-25 Isle of Scilly
LL 58-78 Anglesey
IM Isle of Man
BT Northern Ireland
We are able to install our equipment in many regions of the UK.
The cost of this service varies on location and product.
If you would like us to quote you a price for this service, please call the office on 01577 840570.
As a guide for assembly costs in Central Scotland:
For Swing Frames – from £165
For Climbing Combinations – from £170
For Towers – from £300
For Basket Swing – from £150
We do provide detailed installation instructions with all our Garden Play products and advise that, due to the size and weight of the timbers involved, a minimum of two strong adults are required to install the equipment safely.
The time taken can all depend upon our stock levels at the time. For standard products, delivery only, we will endeavour to deliver within 14 days, if you require our installation service please contact the office for approximate timing.
Splits and cracks will occur in timber as it expands and contracts with humidity and temperature changes. They will occur particularly in the round pole timbers, but also in square cut timber and they are in new sets as well as old.
The key fact is that we use round timbers for our play equipment equipment. Most people are used to working with square timbers. Round timbers – due to the nature of their structure are more prone to splits and cracks so that when people see the cracks they become concerned as they are not used to seeing this happen.
Whilst these can appear quite large and alarming, these cracks DO NOT affect the strength, integrity and durability of the playsets. The splits and cracks happen because timber is a natural product and is a living material, and through the year the wood expands and contracts, often meaning quite large cracks appear in hot, dry weather, and then close up in the wetter, winter months.
Most of our deliveries are sent by a nationwide courier company.
They operate a 3 day service, Monday to Friday.
Because we use a third party for most of our deliveries, we cannot guarantee delivery on a specific date.
However, for an additional charge, we may be able to organise an overnight/next day delivery or a specific day delivery.
Please call the office to see if this will be possible.
All of our garden range comes with a full set of instructions for you to assemble yourself. However, it is always suggested that 2 practical adults are available. We offer an installation service if required.
We’re based near Kinross in Central Scotland, and cover the majority of the UK – we have delivered and installed our equipment as far north as Thurso and as far south as Devon.
Our standard swing frames are not able to accommodate a basket swing due to its weight. Similarly any swing extensions on the Garden Play Fort, Garden Play Castle and Multi Play Centre are also unable to take the weight of the large basket. Our Family Basket Swing frame has 10cm machine rounded timber legs supporting a 14cm diameter top swing pole and is therefore strong enough to take the full weight of the basket without any problem.
If you live locally to Caledonia Play (KY13 0UN), you can collect equipment from us.
Please call beforehand to ensure we have everything you need in stock.
The following swing seats have two swing points and can therefore not be fitted to any of the extensions as they only have single swing points.
Wooden Swing Seat No 1
Sling Swing Seat No 2
Deluxe Rubber Swing Seat No 3
Horizontal Tyre No 7
Toddler Swing Seat No 11
Baby High Back Seat No 12
Rings No 16
Trapeze Bar No 12
Trapeze Bar and Rings No 23
Climbing Rope No 25
Rope Ladder No 26
4 Sided Rope Ladder No 26-4
Black Hammock Seat SHS
The Push Me Pull You PMPY can also be fitted onto the central section of the frames or onto any of the extensions.
All of the following swing seats have a single swing point and fit on any of the extensions on either the swing frame or net frame :
Monkey Button No 44
Vertical Tyre No 10
Climbing Rope No 25
Hammock Seat SHS
Twizzler No 45
Caledonia Play deliver to mainland UK addresses.
For NI and other destinations outwith the mainland, please call the office so that we can quote you a delivery price.
We have experience of delivering to the Scottish Islands.
We do not ship overseas.
The courier companies we use only specify kerbside delivery.
If it is a local delivery and we are delivering the product ourselves then we will be happy to carry the product to the back garden for you.
We do not have a dedicated display area open to the public.
We do however have a small selection of products at our premises near Kinross which can be viewed.
If you would like to come and view these products please contact us on 01577 840570 before visiting, to make sure one of the team will be available to help.
Artificial grass needs an impact absorbing surface to minimise the risk of injury should the person using the play equipment fall.
We always recommend a shock absorbent under layer which is designed for use under play equipment to be used under artificial grass.
Timber posts have a tendency to rot at the point where they enter the ground – the ground line section. This is now preventable by fitting a postsaver sleeve to the vulnerable part. This will keep the causes of ground rot out and the preservative in, ensuring that the new piece of equipment will last for many years. Metal feet can also be attached to ensure the timber is preserved and to prevent against vandalism to some degree.
We use postsaver sleeves or metal feet as standard on all the products that are sunk into the ground.
More detailed information on the benefits and uses of Postsaver sleeves is available here.
Concrete is not required for our garden range however where ground is uneven or sloping ground anchors can be used to secure the structure. These corkscrew into the grass and are bolted onto the frame allowing them to be easily removed if required. On sloping ground it can also be beneficial to sink legs of a structure into the earth to find a good level. The can be done using a garden spade.
We supply two ground anchors as standard with a standard single swing frame – one for each opposite leg diagonally.
The swing frames will gently sink into the ground and be secure. The ground anchors are supplied in case there is to be a large amount of swinging by adults or larger young people.
On occasion, the weight of the timber can create a sunken area in the grass but the ground anchor prevents the timber sinking into this hole. This can result in the ground anchor holding up the leg rather than the timber sinking further into the ground. This can be avoided by not using ground anchors and allowing the timber to sink into the ground or by using extended legs which are actually dug into the ground and sit securely in the ground. Post saver sleeved are fitted to the section of the legs that is under the ground to help prevent timber rot that may otherwise occur.
The design of our swing frames is such that the product is extremely secure and we have never had a swing frame fall over due to excessive swinging.
The ground anchors offer peace of mind to uncertain individuals who may be concerned when the product lifts off the ground slightly due to excessive swinging.
Our swings are designed for use by all ages of children however they can be used by adults the most popular choices being:
Although this product has been designed for children to use it is also suitable and regularly bought for adult use.
Often thought to be more comfortable than a wooden seat and the soft surface also adds more grip.
The courier will deliver the product to the front of your property but will not unpack it.
Due to the nature of Robinia wood if the MagPost is kept indoors it will dry out and cracks will increase in number and size – keep your MagPost permanently outside or in an unheated shed.
We have a dedicated sales team who will be happy to answer any questions you may have about our extensive range of products.
Please phone 01577 840570 or alternatively email firstname.lastname@example.org.