Archive

Do you have a display area where I can view your products?

Posted By Ineke Watt | January 25, 2017

Unfortunately we do not currently have a dedicated display area open to the public at our new premises. We do however still have a small selection of products at Crook of Devon which can be viewed although this is only by appointment. If you would like to come and view these products please contact us […]

Do you attend any exhibitions and shows?

Posted By Ineke Watt | January 24, 2017

Under normal circumstances we attend shows across the country, however this year, due to ongoing Covid restrictions, we have decided not to attend any. We hope to be back to our normal show circuit in 2022.

Can I put a basket swing on my swing frame?

Posted By Ineke Watt | August 3, 2016

Our standard swing frames are not able to accommodate a basket swing due to its weight. Similarly, any swing extensions on the Garden Play Fort, Garden Play Castle and Multi Play Centre are also unable to take the weight of the large basket. Our Family Basket Swing frame has 10cm machine rounded timber legs supporting […]

Are the products suitable for adults to use?

Posted By Ineke Watt | June 13, 2016

Our products have been designed for all ages of children to use however we are happy and confident that our Swing Frames, with their 12cm diameter top poles and high quality fully through swing points, can carry a combined weight of 200kgs, so usable by the whole family. We believe that a good quality timber play […]

Where do you deliver to?

Posted By Ineke Watt | May 5, 2016

Caledonia Play deliver to mainland UK addresses. Due to new extra customs requirements we are unable to deliver domestic orders to NI. For other destinations outwith the mainland, please call the office so that we can let you know if we can deliver and if so, quote you a delivery price. We have experience of […]

Can you specify the delivery day?

Posted By Ineke Watt | May 5, 2016

Most of our deliveries are sent by a nationwide courier company. They operate a 3 day service, Monday to Friday. Because we use a third party for most of our deliveries, and because our products are so big, it is difficult to predict exactly when your order will be delivered and we cannot guarantee delivery […]

What do you charge for delivery?

Posted By Ineke Watt | May 5, 2016

We have calculated our delivery charges on order value. Standard delivery costs Order Value (£)             Delivery Cost (£) Up to 50                              10.00 51 – 100                     […]

Can I collect the items?

Posted By Ineke Watt | May 5, 2016

If you live locally to Caledonia Play (KY13 9XB), you can collect equipment from us. Please call beforehand to ensure we have everything you need in stock and so that we can make sure there is somebody to meet you. You can contact the office on 01577 840570 or email info@caledoniaplay.com Further delivery information is […]

Will the delivery person carry the product to the back garden for me?

Posted By Ineke Watt | May 5, 2016

The courier companies we use only specify kerbside delivery. If it is a local delivery and we are delivering the product ourselves then we will be happy to carry the product to the back garden for you. For more information about deliveries phone 01577 840570 or email info@caledoniaplay.com Alternatively check out our deliveries information page […]

Will the product be unpacked for me?

Posted By Ineke Watt | May 5, 2016

The courier will deliver the product to the front of your property but will not unpack it. For further information about your delivery please email the office on info@caledoniaplay.com. Alternatively call us on 01577 840570. To find out more general delivery information click here.