Archive

Where do you deliver to?

Posted By Ineke Watt | May 5, 2016

Caledonia Play deliver to mainland UK addresses. Due to new extra customs requirements we are unable to deliver domestic orders to NI. For other destinations outwith the mainland, please call the office so that we can let you know if we can deliver and if so, quote you a delivery price. We have experience of […]

Can you specify the delivery day?

Posted By Ineke Watt | May 5, 2016

Most of our deliveries are sent by a nationwide courier company. They operate a 3 day service, Monday to Friday. Because we use a third party for most of our deliveries, and because our products are so big, it is difficult to predict exactly when your order will be delivered and we cannot guarantee delivery […]

What do you charge for delivery?

Posted By Ineke Watt | May 5, 2016

We have calculated our delivery charges on order value. Standard delivery costs Order Value (£)             Delivery Cost (£) Up to 50                              10.00 51 – 100                     […]

Can I collect the items?

Posted By Ineke Watt | May 5, 2016

If you live locally to Caledonia Play (KY13 9XB), you can collect equipment from us. Please call beforehand to ensure we have everything you need in stock and so that we can make sure there is somebody to meet you. You can contact the office on 01577 840570 or email info@caledoniaplay.com Further delivery information is […]

Will the delivery person carry the product to the back garden for me?

Posted By Ineke Watt | May 5, 2016

The courier companies we use only specify kerbside delivery. If it is a local delivery and we are delivering the product ourselves then we will be happy to carry the product to the back garden for you. For more information about deliveries phone 01577 840570 or email info@caledoniaplay.com Alternatively check out our deliveries information page […]

Will the product be unpacked for me?

Posted By Ineke Watt | May 5, 2016

The courier will deliver the product to the front of your property but will not unpack it. For further information about your delivery please email the office on info@caledoniaplay.com. Alternatively call us on 01577 840570. To find out more general delivery information click here.

What happens if I’m not in when the product is delivered?

Posted By Ineke Watt | May 5, 2016

The couriers will leave it somewhere safe – you can specify this at the ordering stage. Check out our more specific delivery information here. Alternatively – if you would like to speak to somebody about the delivery of your product please call the office on 01577 840570. You can also email us on info@caledoniaplay.com and we will […]

Where are you based and what area do you cover?

Posted By Ineke Watt | March 2, 2016

We’re based near Kinross in Central Scotland, and cover the majority of the UK – we have delivered and installed our equipment as far north as Thurso and as far south as Devon. Our address is: Caledonia Play Old Mill South Street Milnathort Kinross Scotland KY13 9XB 56°13’21.7″N 3°25’20.9″W  

After ordering, when can I expect delivery?

Posted By sbpadmin | January 7, 2016

Please note: because our products are so big it is difficult to predict exactly when your order will be delivered. Under normal circumstances – the times when you can expect delivery can all vary depending upon our stock levels at the time. Due to the large volume of orders and restrictions of our current working […]