Delivery costs are factored in along with the installation – we send our own teams to install.
Caledonia Play deliver to mainland UK addresses. For NI and other destinations out with the mainland, please call the office so that we can quote you a competitive delivery price. We have experience of delivering to the Scottish Islands, so again please give us a call.
We have calculated our delivery charges on a weight and volume basis. As you shop, you will be able to see what additional delivery charges are due, so there are no surprises when it comes to check out. On receipt of your order, we will endeavour to deliver within 14 days.
Most of our deliveries are sent by a nationwide courier company. They operate a three day service, Monday to Friday. Because we use a third party for most of our deliveries, we cannot guarantee delivery on a specific date. However, for an additional charge, we may be able to organise an overnight/next day delivery or a specific day delivery. Please call the office to see if this will be possible.
Please note that the courier will deliver the product to the front of your property but will not unpack it.
We also use Royal Mail Parcel Force for smaller deliveries, and for our larger structures, we have our own in house delivery team.
If you live locally to Caledonia Play, you can collect equipment from us. Please call before hand to ensure we have everything you need in stock.
On receipt of goods please ensure that everything has arrived safely and undamaged. If there is a problem, please write ‘damaged’ on the couriers consignment note and then get in touch with the office so we can deal with the issue as quickly as possible. Please look at our full ‘Terms and Conditions’ for additional information.
Order Value (£) Delivery Cost (£)
Up to 50 10.00
51 – 150 15.00
151 – 200 25.00
201 – 250 30.00
251 – 300 35.00
301 – 350 40.00
351 – 400 45.00
401 – 450 50.00
451 – 550 55.00
551 – 650 65.00
651 – 750 75.00
751 – 900 85.00
901 – 1000 95.00
1001 – 1500 125.00
1501 – 2000 150.00
Orders over £2000.00 please request a quote for delivery.
We are unable to deliver within standard costs to the following Postcode areas, please contact the office for a quote.
HS 1, 2, 3, 4, 5, 6, 7, 8, 9 Outer Hebrides
KA 27 & 28 Arran & Cumbrae
PA 20, 41, 42-49, 60, 61, 62-75, 76, 77, 78 Bute, Gigha, Islay, Jura, Tiree, Colonsay, Mull, Iona, Coll
PH 42, 43, 44 Eigg, Muck, Canna, Rhum
IV 41-51, 55, 56 Skye
KW 15-17 Orkney
ZE 1-3 Shetland
GY 1-9 Guernsey
JE 1-4 Jersey
PO 30-41 Isle of Wight
TR 21-25 Isle of Scilly
LL 58-78 Anglesey
IM Isle of Man
BT Northern Ireland
To view all our delivery FAQs please click here.