Garden Play

Q. Where are you based and what area do you cover?

Q. Do you have a catalogue you can send me?

Q. How do I contact the Sales Team?

Q. Do you have an Environmental Policy?

Q. How safe is your equipment?

Q. Do you carry out the installation?

Q. What materials do you use?

Q. Can you help us with fundraising?

Q. How do we maintain the equipment once we have it installed?

Q. Where can we store our Mag Post?

Q. Can I get a copy of your Terms and Conditions?

 

Q. Where are you based and what area do you cover?

A. We’re based near Kinross in Central Scotland, and cover the majority of the UK – we have delivered and installed our equipment as far north as Thurso and as far south as Taunton.

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Q. Do you have a catalogue you can send me?

A. We have catalogues for both our Garden Play and Education ranges, please contact us for a copy. If you have any further questions you can contact us by phone on 01577 840570, or email info@caledoniaplay.com

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Q. How do I contact the Sales Team?

A. FWe have a dedicated Sales Team who are willing to travel far and wide to visit schools ensuring that you get exactly what you want, where you want it. Please phone 01577 840570 to discuss ideas or to arrange a free no-obligation visit.

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Q. Do you have an Environmental Policy?

A. Yes. Alongside our belief that every child has a right to play we are committed to doing our part to ensure the future of our planet. We only use timbers from sustainable managed sources and many products carry FSC or PEFC Chain of Custody Certification. Timber is a renewable resource, recyclable, biodegradable and sustainable.

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 Q. How safe is your equipment?

A. As members of RoSPA we take playground safety seriously. However we also believe it is important for children to experience challenges and evaluate risk. We are encouraged by the movement toward risk benefit assessment and will take into account the principles of ensuring a balance when creating or developing a play ground or outdoor classroom. All our equipment is designed and manufactured to meet (and often exceed) the requirements of European Safety Standard EN 1176. Where appropriate equipment is independently tested and carries TUV certification for compliance with EN 1176 and EN 1177.

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Q. Do you carry out the installation?

A. We have our own team of Installation Engineers. All of our engineers are Disclosure checked and have up to date training in the requirements of EN 1176.

All installations are carried out in accordance with Association of Playground Industries guidelines. We will always leave the site clean and tidy and take into account the safety of children in the area during the school day.

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Q. What materials do you use?

A. Timber

Our timbers are slow grown, pressure treated and waxed, carrying a 10 year Warranty* against rot or infestation. Main posts are quarter sawn and machine rounded with chamfered edges to reduce splinters.

Metal

Either galvanised or powder coated stainless steel with 1 year Warranty*

Ropes and Nets

We use steel cored multi strand nylon ropes designed specifically for the playground and leisure environment. Carries 1 year Warranty*

* normal wear and tear, acts of vandalism and accidental damage are excluded from our warranty

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Q. Can you help us with fundraising?

A. There are many different options for sourcing funding for the playground development. We can advise on sources of grants and funding providers and can assist in your fundraising efforts by producing images and plans if required. If initially funds are only available for part of your plans we are able to design phased schemes to get the development going and to encourage future fundraising.

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Q. How do we maintain the equipment once we have it installed?

A. Products are supplied with information and advice to allow you to carry out regular maintenance of your equipment once it has been installed. Although our equipment is relatively low maintenance, all play equipment should be inspected on a regular basis in accordance with BS EN 1176. In addition to routine daily visual and monthly operational inspections carried out by you, a fuller main annual inspection should also be carried out. Our team are RPII qualified and we offer an annual inspection service if required. Please contact us for a quotation. Our warranty excludes normal wear and tear, vandalism and accidental damage.

Q. Where can we store our Mag Post?

A. Due to the nature of Robinia wood if the MagPost is kept indoors it will dry out and cracks will increase in number and size - keep your MagPost permanently outside or in an unheated shed.

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Q. Can I get a copy of your Terms and Conditions?

A. For full details of our Terms and Conditions please contact the office or download the document from here.

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We are continually updating our product range, as a result certain items may vary from the images on the website